Q. Does MunchkinField.com offer a warranty?
A. Your satisfaction is always guaranteed! Every item sold by MunchkinField.com is covered 100% for 15 months from the day you receive your product(s). Our services does not end there. We will be glad to help you find any replacement parts or service you need.
Q. How can I pay for my order?
A. Visa
Mastercard
American Express
Discover
Paypal
We offer a line of credit to schools, hospitals, franchises, and places of business that meet all credit requirements. Please contact Jamie Burchfield at our customer service line 800-656-5629. We will be happy to assist you and provide you with all of the term information needed.
Q. Where is my purchase?
A. Normally it takes five business days to process your order and six days maximum for UPS Ground to ship. It has taken your order longer or you are just concerned, email us at support@munchkinfield.com. We will need your name, item number purchased, and customer order number for expedited service.
Q. How do you ship and what are my shipping charges?
A. Please see our Shipping Policy.
Q. How do I return merchandise?
A. Please see our Return Policy.
Q. How long will it take to get my refund?
A. You should allow four weeks maximum for your credit. This covers:
*3-10 days in transit
*1-4 days to process your return (if all return information is included)
*1-7 days for your banking institution to process our refund request
